Some of these seats could have been free in Ryanair's promotion
On Oct 12th, the BBC aired a documentary called “Why Hate Ryanair?” The documentary heavily criticized the airline, saying they had no respect or dignity for pilots or cabin crew, that ’œpeople feel cheated by Ryanair’ and that its chief Michael O’Leary ’œis a bully’.
Ryanair strongly denies the claims and says they are all lies. To show how friendly RyanAir is, they gave away 100,000 free tickets for every lie that the documentary said (11 of them). After 1.1 million tickets were quickly taken, the airline gave out another 500,000.
The BBC stands by its documentary and I am sure that O’Leary and Ryanair is always happy to get any publicity (I actually think they prefer the negative kind).
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Source: news.com.au Image: allybeag
Well, whether or not people feel cheated or O’Leary is a bully, enough people will keep supporting RyanAir that changes will never happen. If you have a complaint, oh well! They don’t need your business!
Complain? Good luck! You can’t email. You have to pay per minute to talk to someone on the phone. You can mail them something and if you get a reply, there normally is a 30-day turn around time. Flying on Ryanair is like a gamble. Sometimes you win and sometimes you lose. Normally they just win. But it works for them, they are still in business.
1.1 Million tickets is a lot of tickets. Aren’t they going to lose a lot of money by this little stunt?
to temo’s comment, they are going to lose money anyway, either now or later, might as well then experiment to see if they can stumbleupon a way (some sort of a promo) to make a bit of that loss back. this is a dying industry – it is hard to imagine anything possibly saving any of these airlines…