I was recently invited to sit down with a local news outlet to discuss TSA’s Pre ✓™ program from the perspective of a frequent flyer who hadn’t signed up, and questions its utility as the program stands today. To be clear, I do not see the program as a threat to security. Instead, the program’s benefits simply aren’t compelling […]
It’s true, people vehemently despise Spirit Airlines. Just the mention of the company elicits emotion-filled horror stories. Indeed they have a solid 1 out of 5 star rating on TripAdvisor, and they are frequently found at, or near, the top of various “worst airline” rankings. In direct contrast to these ratings and frequent “I’ll never fly Spirit again” claims, the airline […]
For years I have connected at Dallas Love Field and peered across the aircraft operations area, staring at the home of Southwest Airlines, hoping to one day visit LUV HQ. In the effort of transparency, I’ve made little attempt to conceal my preference for the airline, and we’ll discuss why I think that they’re the […]
Last month, I had the opportunity to participate in a small group interview of Richard Anderson, CEO of Delta Air Lines. Anderson is a long-time industry insider and the chief one of the largest airlines in the world. Domestically, Delta is often ranked by Fortune as one of the Top 50 most admired companies and is […]
A crowd gathered before a beautifully restored 767 inside a climate-controlled hangar on the outskirts of Delta’s corporate headquarters in Atlanta, Georgia. Attendees included executives, local and regional politicians, select employees, media and various VIPs. There was a marked excitement in the air. The facility had been closed to the public and shrouded in secrecy […]