
A United 737-900ER flying the friendly skies – Photo: John Nguyen | AirlineReporter
“Thanks, United” – it’s not a phrase you hear very often these days, but I want to give some credit where credit is due. Just a few weeks ago, after finding a great fare, my wife and I decided to take a long weekend trip to Cancun at the end of February. We were looking forward to sitting on the beach, soaking up some winter sun, and enjoying drinks at one of Cancun’s many all-inclusive resorts. Well, a lot has happened since then.

Areas affected by Zika virus – Image: CDC
First, the Zika virus became big news. In case you’ve been living in a cave for the last few weeks, Zika has been spreading like wildfire throughout South America and has recently been making inroads into Mexico and the Caribbean. On the surface, Zika doesn’t sound so bad – it typically has mild flu-like symptoms and tends to clear up pretty quickly. However, doctors have recently noticed a scary trend, wherein babies born to women who contracted Zika during pregnancy exhibit alarmingly high rates of birth defects. This led the US Centers for Disease Control (CDC) to issue an unprecedented travel warning, recommending that pregnant women avoid travel to all affected areas. Concerning, but still not worth canceling a trip over, given that neither of us were pregnant.

The first 737 MAX takes off from Renton – Photo: Chu-Yi Chuang
Yesterday, the Boeing 737 MAX successfully completed its first flight — and landing. It took off at 9:46 am (PST) to the cheers of several thousand Boeing employees and media. Wait… wasn’t that earlier than planned — it sure was!
I often poke fun of “Boeing time,” which refers to them often being late for test flights. I might not be able to use the term anymore. We will see. Either way, I was quite impressed that they took off early, but they also had some motivation — the weather.

The first Boeing 737 MAX after landing at Boeing Field
The weather reports for the day did not look great. In the morning, it was overcast and raining. Boeing wanted to complete its almost three-hour test flight, and land at Boeing Field (BFI) before things got worse. It all worked out. It doesn’t mean I kept dry, but it was well worth it!

The 737 MAX taking off for its first flight
BOEING 737 MAX FIRST FLIGHT: Follow us live
Earlier today, the Boeing 737 MAX successfully completed its first flight. We have been doing things a bit differently and sharing our live coverage of the flight here. Later, we will update our story with photos and more information. Think of this as more of an evolving story, and don’t forget to come back for more!

Several thousand Boeing employees and media braved the rain to witness the first flight of the 737 MAX
The 737 MAX took off on its first flight at 9:46 am (PST) to the cheers of several thousand of Boeing employees and media. The plane flew for nearly three hours, before landing a few miles away at Boeing Field (BFI) at about 12:32 pm. You can watch a live feed from Boeing and we will continue to cover the event live on our Twitter feed below:

Up, up, and away! The 737 MAX leaves the ground on its maiden flight. We’ll catch up with it soon at Boeing Field.

Hainan Airlines’ inaugural flight, operated by a Boeing 787-8 (B-2739), from Changsha to Los Angeles on final approach.
Hainan Airlines, the largest privately operated carrier in China, commenced Los Angeles’s newest non-stop service to the Chinese mainland on January 21. The twice-weekly flights, operated by a Boeing 787-8 Dreamliner, will connect LAX to the capital of Hunan province, Changsha (CSX). AirlineReporter was invited to be on the ramp at LAX for the arrival of the inaugural flight from CSX.

Amazing that economy class arrives (almost) at the same time as first – Photo: Ben Granucci | AirlineReporter
One conversation between a passenger and a colleague of mine went, ’œHow long does it take to fly to Los Angeles?’
’œAbout 12 hours.’
’œOK, and how long does it take in economy?’
’œAbout 12 hours; it’s the same airplane.’
’œI’ll need to think it over, I’ll call back another time.’
’œYes, sir, economy and business travel take place in the same dimension.’
A couple years ago, I worked at the reservations call center of a major airline. Though every aviation-related profession comes with its share of strange, funny, and horrifying stories, I believe that call center agents get very close to knowing how passengers are thinking and feeling (good and bad). Maybe due to the the personal disconnect of talking on the phone, people often said things they might not be willing to say ’œin real life.’ I wanted to share some of the more memorable (i.e. funny/horrid) stories that happened in my call center. Since these stories are true, the carrier that I worked at will remain anonymous.