A while back I got to fly in KLM’s World Business Class on one of their new Boeing 787-9 Dreamliners. That flight was from San Francisco to KLM’s HQ hub in Amsterdam, and from there I connected onwards on another Dreamliner to Brazil. I took some photos and videos from that second flight and wanted to let them speak for themselves.

But actually.

Once you start the story below, no more words from me. If you want the lowdown on the seat and service, head to that trip report from my SFO–>AMS flight. Otherwise read on for the photo and video highlights from my long-haul flight in KLM’s flagship premium product. And don’t forget: if you’re an audiovisual sort of person, subscribe to our YouTube channel.

Taking off from Amsterdam on a KLM 787

Air Canada 787-9 Dreamliner pictured at YVR

With the Dreamliner typically stuck on international duty, it’s been hard to fulfill my Dreamliner Quest. In January, on a trip to Montreal, I finally succeeded! – Photo: John Jamieson

For as long as I can remember, I’ve been fascinated by commercial aircraft. When I was a kid, I tried my best to learn everything about my two favorite jets: the Fokker F28 and the Boeing 747. Supposedly, when I was in grade one, my teacher found me on Cathay Pacific’s website trying to book a flight to Hong Kong. As I remember it, I was looking up facts about the airline’s new triple-7 fleet.

When Boeing announced plans to build the 7E7, I remember receiving a newspaper clipping from my grandmother. The article, plucked from the pages of the Vancouver Sun, described the aircraft as a “Long-Haul Gamechanger.” With its largely composite design, this aircraft was reportedly going to revolutionize fuel consumption.

Bonus: Dreamliners Going the Distance: New Ultra-Long-Haul Routes For Boeing’s 787

Despite having only flown on a few commercial aircraft (at the time), Boeing’s new jet captured my attention more than any other plane I had yet to encounter. Maybe it was the fancy name or all the marketing hype at the time… it didn’t matter! When the 787 took to the skies in 2011, I needed to fly on it. Little did I know that my Dreamliner Quest would last almost 10 years. On a recent cross-Canada trip to Montreal, I finally succeeded!

It was time to find out what I’d been missing and see if it lived up to all the hype…

AUTHOR’S NOTE: The COVID-19 pandemic has progressed significantly since this story was published at the beginning of March and recommendations for travel have changed. Please consult more recent guidance from government authorities in informing your plans.

COVID-19: It’s here, it’s spreading, and it has people very worried. Public health authorities everywhere are hard at work containing this newest coronavirus strain, but the global ripple effects are already huge. And as with previous infectious disease outbreaks air travel is getting a lot of scrutiny as a potential means of disease spread across borders.

Orbis Flying Eye Hospital

Feeling stressed? Here’s two adorable teddy bears on a flying hospital on an MD-11 – Photo: Orbis International

There’s no certainty about how far the disease will spread and how the aviation world will respond. But since some of you may have trips on the books or plans in the works, I wanted to take a brief moment to share some thoughts and resources. We discuss the basics of the virus, the level of risk if you fly during the epidemic, how to reduce your risk, whether you need to change your flight plans, and how coronavirus is impacting the aviation industry.

Before we dive into things, two big caveats:

  • I’m a physician in my day job, but I’m NOT a trained public health professional or an infectious disease specialist. You should be paying closest attention to the updates and recommendations of trustworthy sources like the CDC and WHO.
  • This story is evolving fast, so no guarantees that everything in here is up to date at the time you read this.

Read on for a quick take on the state of flying in the era of COVID-19, and what the epidemic may mean for you.

Founded in 1919, KLM is actually the world’s oldest airline still flying under its original name. How do you keep an airline with that long of a history feeling fresh? New planes definitely help, and for KLM’s long-haul fleet the freshest faces are its 787 Dreamliners.

Since joining the fleet a few years ago, the 787-9 has been KLM’s pride and joy. One of my very first AirlineReporter stories was a KLM pop-up exhibit in San Francisco back in 2016. Both then and now, folks at the airline are super proud of the Dreamliner fleet and its newest-generation onboard product. A few months ago, I scored a great deal on an award ticket from San Francisco to Amsterdam and on to Rio, and I’d get to try KLM’s long-haul Dreamliner service along the way. And it ended up being one of the best international business class experiences I’ve had.

For more of the highlights — from gin-filled ceramic houses and fancy Dutch glassware, to bubbly flight attendants and incredible views of that Dreamliner wing flex — keep on reading!

Global Entry kiosks seen at HOU's international terminal unveiling in 2014. Photo- JL Johnson

Global Entry kiosks seen at HOU’s international terminal unveiling in 2014

The State of New York has recently reminded all of us that it is time to either get or renew your Global Entry… and a bit at their expense. No, this isn’t a call to be opportunistic. Well, maybe a little. Hear me out…

Recently, U.S. Customs and Border Protection (CBP) announced that New York residents are being cut off from Global Entry (both applications and renewals). “New York residents will no longer be eligible to apply for or renew membership in CBP Trusted Traveler Programs and CBP will cancel all pending Trusted Traveler Program applications submitted by residents of New York,”according to a February 6th CBP press release. “New York residents who are currently enrolled in Trusted Travel Programs will retain their benefits until their memberships expire.”

The CBP will not comment on the volume of enrollments by state, but it is safe to assume that the most populated city in the U.S., which also happens to be the world’s financial center, makes up a sizable chunk. With New York enrollment activity being placed on pause, due to political nonsense, now is the time to take advantage of short lines. Yes, this is an advantage to the rest of us. But by shifting our applications forward, we can clear the way for when New York is again approved. Short lines for us now, and a slightly better experience for our New York friends, when their pent-up demand rolls in. Win-win for everyone! Sort of… given the situation anyhow.

As a known-traveler you won't need to use the recombobulation area just past the TSA checkpoint at Milwaukee's General Mitchell airport.

As a known-traveler you won’t need to use the recombobulation area just past the TSA checkpoint at Milwaukee’s General Mitchell airport. – Photo: Lynn Friedman (Creative Commons)

Why Global Entry? It’s better than TSA Pre✓™

Global Entry (GE) is one of a few trusted/known traveler programs which offers perks such as TSA Pre✓™. “But I already regularly get Pre✓™ without applying!” This is a totally valid argument: Why buy the cow when you can get the milk for free? In 2014, I wrote about why applying for Pre✓™ is a waste of time and money. And I stand by that to this day. Pre✓™ is $85 for a five-year membership. GE is an extra $15 (just $3 more per year) and you get Pre✓™ plus expedited passage through U.S. customs. This expedited entry works not just at airports, but also border crossings, and sea ports of entry… if boats are your sort of thing (#BoatReporter).

Even if you don’t have plans to travel abroad, wouldn’t it be nice to have Global Entry setup in the event an opportunity presented itself? I mentioned above that Global Entry works for border crossings as well. I was surprised how often I ended up using my membership to re-enter the U.S. from quick trips to Canada and Mexico. For me, I’d pay $15 to skip the line with just one crossing, so the extra cost has more than paid for itself in my first four years of membership.