All photos by David Lilienthal / NYCAviation.com – Click any for larger version

Condor Airlines, a low-frills airline based in Germany, commenced their first Seattle (SEA) to Frankfurt (FRA) flight yesterday using a Boeing 767-300ER (D-ABUB). The first flight, arrived about 4:00pm PST and was greeted by a water canon salute and a celebration at the South Terminal.

The new flight will commence twice per week and offer three classes of service: 18 seats in Comfort Class, 35 seats in Premium Economy (with 6 inches additional legroom) and 217 in economy. Condor will provide competition for Lufthansa who currently flies daily between Seattle and Frankfurt.

Seattle becomes Condor’s fifth destination in the US after Anchorage, Fairbanks, Fort Lauderdale and Las Vegas. Seattle has seen 6.7% increase in international traffic this year compared to 2010 and expects to see 23% more seats this summer to Europe versus last. Seattle currently operates flights to 19 foreign destinations that are served by 11 airlines.

’œThis new airline service will generate local jobs, provide more choices for travelers from Seattle to Europe, and provides capacity for air cargo between Seattle and Europe,’ said Mike Ehl, Director of Operations at Seattle Tacoma International Airport. ’œWe welcome Condor Airlines as part of our growth in international traffic.’

Condor Airline’s is Germany’s second largest airline and provides flights from Germany to mostly leisure destinations. The airline operates a fleet of 34 aircraft including the Boeing 757-300, Boeing 767-300ER and Airbus A320.

This story was a joint effort between AirlineReporter.com and NYCAviation.com

Lufthansa's first class terminal in Frankfurt is separate from the main airport.

Lufthansa's first class terminal in Frankfurt is separate from the main airport.

There are many international airlines that have first class lounges, but not many who have a whole terminal just for passengers flying first class. Lufthansa’s First Class Terminal in Frankfurt, Germany is as about as exclusive as one can get flying scheduled airline service. This is not an area you can buy a day pass for and you won’t even have access if you upgrade to first class. You either have to pay full fare for your international first class ticket or you have to have HON circle status, meaning you fly 600,000 miles over a two year period. I recently had a special tour of the terminal and wanted to share the experience.

There are many areas inside the lounge to relax or do business.

There are many areas inside the lounge to relax or do business.

Everything can be done for a passenger in the first class terminal — they even have their own security. The terminal is exclusive, but there are still about 200-300 passengers that will go through the lounge everyday. No worries, there are plenty of different spaces they can relax or do their business.

Want a drink? The Lufthansa bar has you covered.

Want a drink? The Lufthansa bar has you covered.

The bar area has 86 different kinds of whiskey for customers. There also were a few jars of different candy (seen at the end of the bar) which added a nice touch.

Want to get some grub before your flight -- no problem. Although I probably wouldn't call it "grub."

Want to get some grub before your flight -- no problem. Although I probably wouldn't call it "grub."

Right next to the bar is an eating area, where guests can order and eat food for free. Well, they did have to pay for that first class ticket, but once you are inside the walls of the first class terminal food and drinks are on the house.

Cigar lounge and mini-bar. Hmm, don't see that in most clubs.

Cigar lounge and mini-bar. Hmm, don't see that in most clubs.

If the bar area becomes a bit too crowded for your taste, right across the hall is a cigar lounge with its own mini-bar. I wonder how many business deals have been done in this area.

Eh, why take a shower when you can take a bath?

Eh, why take a shower when you can take a bath?

Many airline clubs are proud to state they have shower facilities available. Well, Lufthansa offers not only showers, but also full baths. And yes, that is a yellow rubber ducky on the edge of the bath and yes it has “Lufthansa” on it (photo) — now that is frek’n class.

Want to get a little nap in during your layover -- no problem.

Want to get a little nap in during your layover -- no problem.

After having a few helpings of whiskey and finishing a cigar, one can get a little sleepy. Passengers are able to get a private room and catch a few z’s before their flight.

For someone who loves airlines and nice cars, this is the perfect blend.

For someone who loves airlines and nice cars, this is the perfect blend.

Waiting at the gate, waiting for your row to be called is so for peons. When it is time to board your flight, someone will come get you and then you will be driven in either a Mercedes S500, Porsche Panamera or Porsche Cayenne. You will be chauffeured right to your plane where you can board to the first class cabin. That means you can make your own trip without even having to look at someone in business class, little alone economy. That is great for folks who want a little privacy.

For those select few who are able to use such an amenity, what a wonderful way to travel. For those who always say travelling is not what it used to be, this is a much better way to travel than it used to be, but it will just cost you a few bucks. For example, flying from New York to Frankfurt in Lufthansa first class will cost about $16,000.00 or Seattle to Frankfurt for about $20,000.00. But, of course if you have to ask how much it will cost, you probably can’t afford it.

VIEW A FEW MORE PHOTOS OF LUFTHANSA’S FIRST CLASS TERMINAL

ANA showed off their special Dreamliner Livery today.

ANA showed off their special Dreamliner Livery today. Photo by Boeing.

Today, All Nippon Airways (ANA) unveiled their special Boeing 787 Dreamliner livery.

The livery is the celebrate that ANA will be the first airline in the world to fly the 787 Dreamliner. The blue lines at the rear of the fuselage are designed to highlight how the three core elements of the airline’s service brand – innovation, uniqueness and the inspiration of modern Japan ’“ operate across the ANA network. Only two Dreamliners will be painted in the special livery, the rest will be in standard ANA livery.

Many have assumed that ANA would create a special livery since two of their 787 Dreamliners parked at Paine Field have kept a blank livery. The above computer drawing is from Boeing, but ANA also released some images of what the livery will look like.

ANA's new Business Class will have staggered seating.

ANA's new Business Class will have staggered seating. Click for bigger.

ANA also unveiled their new cabin layout that will premier on the 787 Dreamliner. Business Class seats will have full lay flat beds, 17″ monitors and staggered seating, allowing aisle access from every seat. For both long and short haul layouts in the 787 Dreamliner, there will be two classes: Business and Economy.

Economy class will feature seats that have fixed backs, where a passenger can recline, but it will not impede into the person’s space behind you. Every seat will have in seat entertainment and universal power and USB ports.

ANA has ordered 55 787 Dreamliners and the first should be delivered sometime in August or September.

Randy Tinseth, vice president, marketing for Boeing Commercial Airplanes, also has some additional renderings on the ANA Boeing 787 Dreamliner livery and the interior configuration posted to his blog.

A brand is much more than the livery an airline decides to put on their planes.

A brand is much more than the livery an airline decides to put on their planes.

Yesterday, Brett Snyder, on his blog Cranky Flier, wrote an interesting piece worth sharing on airlines, their fees and branding.

Airlines made $5.7billion in fees last year and it has caused many to feel airlines are ripping off the consumer to make big profits. Snyder looks at even with the fees, many airlines barely made any money last year. Then he explores why other large companies in the US can make way more profit, but do not get the harassment (or hatred) that airlines seem to receive.

Snyder hypothesizes that an airline’s brand can have a lot to do with perception and how consumers react to airlines. Could airline,s through advertising, set an unrealistic expectations for customers to have the best flight ever, yet get disappointed when reality hits?

There is a fine line. An airline should be able to state they offer a great service, but can an airline go too far with bringing up the ideals of the “way things used to be?”

It is a very solid perspective and definitely worth the read.

Frontier Airbus A319 in the snow at Denver.

Frontier Airbus A320 in the snow at Denver.

A pilot with Frontier Airlines, denied a quadriplegic passenger from taking his flight stating there were safety concerns. John Morris, 24, had recently flown from Denver to Dallas for a family wedding with no issues. It was when he was trying to make his way home that the disabled passenger and his family were told the captain would not allow him to take his flight.

His mother states that when a flight attendant saw John strapped in, using a seatbelt extension to secure his legs and chest, she stated she would have to have the captain’s approval. When the captain was informed of the situation, he explained that John would not be able to fly. Even after protests from John’s family and other passengers seated around him, the airline called the police and three officers boarded the aircraft. The mother states the police were sympathetic, but did nothing because he was not posing a threat to the plane or passengers. John and his family were then removed by the airline.

“The pilot did what he thought was best for the safety of this disabled person and the party, as well as the airplane, there was no wrong done here,” Frontier spokesman Peter Kowalchuk told 7News in Denver. “I don’t believe that his rights were violated. We’re in the process now of conducting an investigation.” He stated the pilot had concerns that the seatbelt extensions could be used to safely restrain the passenger and made the call to not let him fly. “The pilot is the CEO of that aircraft, if you will,” said Kowalchuk.

John and his family were allowed to take the next flight since the captain had no safety issues. In the Department of Transportation policy on disability and air travel it states (thanks to 7News for finding this):

“If the carrier’s reason for excluding a passenger on the basis of safety is that the individual’s disability creates a safety problem, the carrier’s decision must be based on a ‘direct threat’ analysis. This concept, ground in the Americans with Disabilities Act, calls on carriers to make an individualized assessment (e.g., as opposed to a generalization or stereotype about what a person with a given disability can or can’t do) of the safety threat the person is thought to pose.”

The guidelines also state that a captain is, “in command of the aircraft and crew and is responsible for the safety of the passengers, crew members, cargo, and airplane. Taken together, this means that a carrier has the legal authority to refuse to transport an individual on the basis of safety. However, this does not mean that an airline, including the pilot or other airline staff, can discriminate on the basis of disability. If the Department finds that an airline’s decision to refuse to transport an individual with a disability was not related to safety, then it will take action against the carrier. The Department will also review the airline’s actions to see if the carrier followed the required process/procedures by providing the person who was refused transportation a written statement of the reason for the refusal within 10 days.”

When asked if the airline followed the rules, Frontier’s spokesperson stated, “I’m not going to assume that it wasn’t, but we’re investigating that.” More recently Frontier has released a statement saying, “We’re sorry for the incident and are investigating its handling. In this situation we had a well-intentioned pilot who was seeking to do the right thing to ensure the safety and compliance of all involved.”

It is disturbing to see an airline not treating a person with a disability with the respect they deserve. It is extremely inconsistent for one pilot to deny a person with a disability where two others have no issues at all. It seems like the pilot in question might have had a power trip and instead of connecting with corporate to get a second opinion on the matter, he decided to call the cops. I am still having a hard time finding how John is a bigger safety issue than a child, especially when family is there to care for him. It is bad when one pilot can tarnish the image of an entire brand, but even worse for an airline to back up his actions.

I have posed questions to Frontier Airlines about their policies letting pilots remove passengers with disabilities and the inconsistencies with a captain’s ability to remove passengers. At the time of posting this, I have not heard back from them.

UPDATE: I realized that I wrote my email to the wrong email address and to be fair, they haven’t had the opportunity to reply. Will be trying with the new email soon.