Browsing Tag: Business Class Review

United's first Boeing 777-300ER at Chicago

United’s first Boeing 777-300ER (reg N2331U) at Chicago

Last Monday, it was disorienting when my alarm went off at 3:30am. At the time, I was not sure why it was happening, but I knew that I was not a fan. That was until I snapped back into reality and remembered that I was getting up early to fly on a few airplanes. The mission of that day was to check out United’s new Polaris business class — and I was up for it! I was to start in Seattle, fly to Chicago to meet United’s first 777-300ER, then I would get to know the product flying to San Fransisco, before heading home. All in the same long day.

In the Polaris business class cabin on United’s first 777-300ER

I have read about United’s new Polaris product and seen the photos, but nothing beats putting it to the test at 40,000 feet. Was it worth getting up so early? Oh you better believe it — it was one stellar experience (okay, I will try to behave with the space puns, mostly).

Virgin Atlantic's Airbus A340 called Bubbles - Photo: Lewis Smith | FlickrCC

Virgin Atlantic’s Airbus A340 called Bubbles – Photo: Lewis Smith | FlickrCC

Recently, I used my Delta Skymiles for a trip to London. However, rather than flying the genteel Southern airline (aka Delta), I used my miles to book an Upper Class ticket with their joint venture partner, Virgin Atlantic (recently named the fifth-best international airline by Travel + Leisure). I was excited to put them to the test!

I had no trouble booking the trip through Delta’s website. I simply logged into my account, searched for DFW to London. 125,000 miles later, I was booked to go to London on an overnight flight across the pond. My husband, who booked separately, also had no problems making his reservation, even though he paid with actual dollars.

The morning of our flight arrived and we took a taxi from our apartment in downtown Dallas to DFW International Airport, arriving at terminal E where Delta has its outpost inside the American Airlines fortress hub. We arrived three hours early as recommended for international flights, but being that it was just before 6:00 A.M. on a Saturday morning, it took less than 10 minutes to check our bags, get through security, and get in to the Delta Sky Club, where I drank all the Starbucks coffee anyone could ever want and grazed on bagels, English muffins, and other breakfast foods.

My United Boeing 747-400 at SFO.

My United Boeing 747-400 at SFO

I’ve always enjoyed reading stories of AvGeek’s first flights. The particulars vary, but the basic arc is usually the same: three-year-old self spends the entire time glued to the window in a hushed awe as the cornfields of Iowa stroll by four miles below. And lo’: an AvGeek is born.

That wasn’t me. I mean, I liked looking at the airplanes just fine. That was awesome from day one. But actually flying in them? That was another matter.

Two-year-old me hated every last waking moment of my first flight. And, according to my parents, I made sure everyone within earshot knew it. My blood-curdling screams, which I’m told lasted most of the flight between Boston Logan and Minneapolis via Detroit, were endearing enough to encourage many of my fellow fliers on board to pick up and find somewhereanywhereelse to ride out the two-hour living hell (Editor’s note: Jeremy still reacts similarly today).

Qatar Airways’ First A350 (MSN006) at the Airbus Delivery Center ’“ Photo: Bernie Leighton | AirlineReporter

Qatar Airways’ first A350 (MSN006) at the Airbus Delivery Center ’“ Photo: Bernie Leighton | AirlineReporter

Qatar Airways has been growing rapidly, both in terms of their fleet and their route network.  I recently got to experience an example of both when I joined Qatar for their inaugural flight to Boston Logan Airport (BOS), utilizing the new Airbus A350-900 XWB. It was a pretty special trip.

After a rather disappointing first experience on Qatar when flying in from Los Angeles, I was really hoping to see Qatar’s best when departing from their home hub of Doha. Sometimes, operating from outstations with once-daily service can be very challenging.

This would be my first time flying the Airbus A350 as well – just a few days before our Editor-in-Chief David Parker Brown. I wanted to make sure to take the chance to remind him of that (thanks Blaine ^David).

Certificate given to passengers to mark the inauguration of service to Boston - Photo: Blaine Nickeson | AirlineReporter

Certificate given to passengers to mark the inauguration of service to Boston – Photo: Blaine Nickeson | AirlineReporter

Overall, my flight was great.  The service was up to snuff and the food tasty.  But the star of the show was the A350.  Wow, what a ride.  Read on!

My business class seat on China Eastern - Photo: Jason Rabinowitz

My business class seat on China Eastern – Photo: Jason Rabinowitz

China Eastern is not an airline I ever really expected to fly. With a fleet of new Boeing 777-300ERs, the opening of a new route to Chicago, and a small investment from Delta Air Lines, China Eastern is modernizing and becoming a real player in the North American market. When I saw a fare posted of $650 round-trip between New York and Japan, I jumped at the opportunity to give this airline a try.

My routing was New York JFK to Osaka, Japan via Shanghai, returning from Tokyo Narita back to New York. On the first leg to Shanghai, China Eastern graciously upgraded me to business class in order to experience the new product.

A brand spanking new Boeing 777-300ER at Paine Field showing China Eastern's new livery- Photo: Bernie Leighton

A Boeing 777-300ER at Paine Field showing China Eastern’s new livery- Photo: Bernie Leighton

At JFK, China Eastern departs from Terminal 1 and uses the recently renovated Air France lounge. Although this flight departed at 2:00 am (thanks for nothing, daylight saving time), the lounge was actually surprisingly crowded. As boarding time neared, I headed to the gate to find utter chaos. Lines of passengers extended in every direction with no signage to tell anyone where to stand. Eventually, gate agents put up a few signs, but that should have been done much earlier. A hectic boarding process sets a negative tone for a 15-hour flight. The same hectic process was applied to all four of my flights, indicating that China Eastern has a systemic problem with orderly boarding.