A few years ago Etihad Airways set out to streamline itself. After hitting hard times and running into fierce competition, it cut routes, cut costs, and invested in a more fuel-efficient fleet. And earlier this year Etihad announced a long-awaited return to profitability. So that part of the transformation seems to be working.
But did the passenger experience take a hit from the airline’s belt-tightening? We had a chance to find while flying business class on their 787-9 Dreamliner, a staple of their leaner long-haul fleet. Read on for plenty of photos, videos, and opinions on the experience. And at the end of the story we have some fresh news about Etihad’s onboard product.
Arriving at Dulles
Our flight was in business class from Washington D.C. to Abu Dhabi. I love planespotting at Dulles, especially from onboard those goofy “mobile lounge” buses.
Etihad’s Verified to Fly program allows you to confirm your COVID vaccine related documentation in advance, which scores you access to a separate shorter check-in line. Definitely take advantage of if you can — it can mean major time savings at the airport.
A few months ago, Etihad Airways introduced the Airbus A350-1000 to their active fleet, which came equipped with a brand-new business class cabin. These aircraft have been flying a select few long-haul routes, including to New York JFK.
It was on that route that my wife — ahem I mean the newest AirlineReporter guest contributor Meghan Koushik — grabbed some quick pictures. And it’s a really gorgeous cabin. Take a look for yourself.
This business class cabin has the same understated style as Etihad’s previous business class seat still flying on their Dreamliners, but with more consistency from seat to seat. There’s also an improved privacy factor, thanks to sliding doors that turn your seat into a miniature suite. Notably, Etihad doesn’t offer a first class cabin on their A350s, so this business class is as fancy as you’re going to get.
We’ll be back later with some thoughts, photos, and videos from a separate flight on their B787 business class. For now, let us know in the comments section below what you think about the cabin, or if any of you have firsthand experience flying it.
A little over ten years ago, Air France took delivery of its first Airbus A380 and flew its first commercial service from Paris to New York. Since then, the superjumbo has been the flagship of Air France’s fleet. But ten years is an eternity in the fast-moving airline world, and time takes its toll on hard-working airplanes. Air France originally announced plans to retire its A380 fleet by 2022, but with COVID capacity cuts, the airline just announced yesterday that the plane will be removed from service immediately. So whenever your last flight on an Air France A380 was — if you ever flew it — it was your last.
I had the chance to fly an Air France A380 last year on the same historic route that started its story with Air France: CDG to JFK. I’ve had some good times flying A380s in the past. My very first AirlineReporter story was a Lufthansa A380 trip report. And I got to fly a BA A380 in Club World a few years ago.
But by the time the flight was over, I could see why it was a plane that wasn’t going to be in the fleet for much longer. I did appreciate some things, like the super-smooth takeoff, whisper-quiet ride, and soaking in the spectacular scale of the double-decker. But the AF A380 is a plane that’s stuck in the past, and overall I won’t miss them much as they transition to their well-earned retirement. Whether you’re an A380 fan or a hater, read on for the full scoop.
What’s a French spin on long-haul flying look like? Until a few months ago I had no idea. I’d never flown Air France, their recently-retired millennial spinoff airline Joon, or a French leisure carrier like French Bee or Corsair. For my first flight on a French carrier I opted for the classic, and scored a nice deal with miles on Air France in business class from Sao Paulo to Paris. It would be on a Boeing 777-200ER, a plane well equipped to handle a long-haul flight like mine. The triple-seven isn’t the largest plane in Air France’s fleet (the A380 is) and newer dual-engine long-haul planes like the 787 and A350 get more love and attention nowadays. But Air France has a long proud history with the 777 — they were the launch customer for the 777-300ER — and the 777 is the backbone of the airline’s long-haul fleet.
In terms of the onboard experience, Air France embraces the stereotype of French style and service. So as I geared up for my flight, I was looking to see if cabin design, dining, and service would do the airline’s home country justice. Did they? Read on to find out!
Founded in 1919, KLM is actually the world’s oldest airline still flying under its original name. How do you keep an airline with that long of a history feeling fresh? New planes definitely help, and for KLM’s long-haul fleet the freshest faces are its 787 Dreamliners.
Since joining the fleet a few years ago, the 787-9 has been KLM’s pride and joy. One of my very first AirlineReporter stories was a KLM pop-up exhibit in San Francisco back in 2016. Both then and now, folks at the airline are super proud of the Dreamliner fleet and its newest-generation onboard product. A few months ago, I scored a great deal on an award ticket from San Francisco to Amsterdam and on to Rio, and I’d get to try KLM’s long-haul Dreamliner service along the way. And it ended up being one of the best international business class experiences I’ve had.
For more of the highlights — from gin-filled ceramic houses and fancy Dutch glassware, to bubbly flight attendants and incredible views of that Dreamliner wing flex — keep on reading!