Baggage Claim at PHL

The European Union (EU) is pushing to create tougher regulation over airlines and airports that damage and lose luggage.

Recently, United Airlines felt the brunt of a passenger who had his guitar broken during a flight. He was unhappy with how the airline treated him and if you agree or disagree, his video went viral and got a positive reaction from United.

Of course this strategy cannot work for everyone. The EU Commission is proposing that each EU country create an agency to monitor incidents of lost and damaged bags. An EU Commission survey shows that between November 2008 and March 2009, airlines on average lost one bag for every 64 passengers. ’œIt’s a serious problem,’ European Transport Commissioner Antonio Tajani said, ’œWe have to act.’

With airlines charging more for checked bag fees, it is frustrating that so many bags in the EU would be lost and damaged. Even though having less baggage lost would of course be better, is it worth all the extra money it would cost to have the government watch over the industry?