High risk, high reward. That’s how I viewed my booking on Norwegian. They recently started serving Denver, Colorado (DEN) from London’s Gatwick Airport (LGW) using their ever-expanding fleet of Boeing 787 Dreamliner aircraft. The one-way, one-stop fare from my family vacation in Copenhagen was only $600 per person in their “Premium” cabin – a steal for holiday travel.
Why did I need a one-way fare? I had used United miles to book my family from Denver to Copenhagen (via SFO) on Christmas Day. 30,000 miles per person for a pretty convenient one-stop routing on United and SAS was too good to pass up. But it made getting home a challenge. That’s one of the things that drew me to Norwegian. Also, we’re not exactly rolling in international service here in Denver. Norwegian is a new player, and I wanted to try them out.
For some reason, international travel has not reached the same parity as domestic U.S. travel when it comes to one-way fares. Piecing together an itinerary in the states is pretty easy, but just try booking a one-way flight from London to Denver. Norwegian is disrupting that model with its a la carte approach to everything, as are its long-haul international competitors such as WOW and Icelandair.
So, why high risk, high reward? Norwegian only flies to Denver three times per week. They also don’t interline with other carriers. So, when things go bad (delayed/canceled flights) they go really bad. I knew not to expect to be booked on another carrier if things went wrong. I had a backup plan in case we got stuck in London (there are worse places to be stuck), but we were lucky that our travel was flexible.
So, how was the trip? Did I win the gamble? Read on…